About Sharp-aX

WHO WE ARE

Sharp-aX is an innovative computer systems and business development company with a direct focus on ERP software development and B2B SME support for the wholesale and distribution industries. Based in Berkhamsted, about 20 minutes from J20 on the M25, our 3 story office is situated next to the Grand Union Canal, giving staff and visitors a chance to relax by the waterside under the shade of our two tall willow trees.

We’re here to help you develop your business by offering the latest technology and management software in combination with world class training and support.

Ethos

We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams.

Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.

Working collaboratively, whoever our customers speak to initially owns that query and will keep them up to date with progress.

We do not pass customers from one employee to another.

We have no answer phone so that you may speak to whoever you wish with no qualification.

Our software is continually developed by inhouse Sharp-aX software and website software developers primarily from customer feedback.

We relish phone calls and always delighted to hear from our customers.

Ethos
What We Do

What We Do

Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency.

With 13 years intense development behind the software, we offer unparalleled flexibility and control to adapt to changing conditions. Tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations.

Your staff will have the information needed to work effectively with no more bottlenecks of “only Fred knows about that and he is out today”. Improve your customer service instantly by making all staff as knowledgeable as your best.

Changing business conditions due to economic uncertainty or new opportunities opening up? Sharp-aX continues to evolve with your business and does so at a far lower cost than a traditional bespoke system.

Use the Sharp-aX computer system to stay ahead of your competitors.

Sharp-aX Fully Integrated Website

Over 12 years development ensures that web orders are paid and processed 24/7 into the Sharp-aX system.

Sharp-aX web orders are automatically and seamlessly uploaded to the Sharp-aX system thus avoiding rekeying errors & omissions, improving efficiency, customer service and saving time!

One stock file is maintained and accessed by both Sharp-aX and the website. Select the items to be sold on the web via a simple tick operation within Sharp-aX.

Customers may access a history of their orders, repeat orders, view and download invoices & statements and make payments minimising calls to accounts staff.

95% of new web features emanate from customer input  =  ‘Staying ahead of competitors and in line with market trends’

Sharp-aX Fully Integrated Website
Company History

Company History

Sharp-aX Computer Systems Limited – Originally established as Ramtac Computer Systems Ltd, selling the Intact ERP VLine and iQ products successfully throughout the UK.

In 2016, we sold the UK Intact customer base to Ireland in order to focus on the Sharp-aX distribution software and integrated website system. The first sale of the Sharp-aX software was in 2010 to Connect Electrical Wholesale in Newbury Berkshire, who continue to thrive and trade successfully.

The sale of Ramtac and the Intact product user contracts enabled us, not only to retain our hugely experienced teams of developers, trainers, support analysts and sales people, but to re-focus the company and invest more heavily in our own Windows based Sharp-aX software & integrated Web solutions.

We believe that we are the only UK Company to have written new ERP Distribution software in the past decade. We take pride in our customers’ successful use of our products and our warm and loyal relationships with them.

Since 2016, we have made significant and dramatic improvements in our responsiveness and levels of customer service introducing new features at a faster rate than was previously possible. We are hugely proud of our customers and their use of the integrated Sharp-aX accounting, order processing and stock control software and website system.

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