Sharp-aX launches new Customer Hub

Sharp-aX Computer Systems has launched their new Customer Hub support portal.

Thanks to advances in the excellent ticketing software from TeamSupport, used to manage support requests for assistance, the Sharp-aX team is able to interact rapidly with customer queries.

In addition to live customer chat, Sharp-aX customers have direct access to an ever-growing library of Knowledge Base articles.

The Customer Hub is live on the support page:  www.sharp-ax.com/support

Sharp-aX Managing Director Jean Freeman commented: “Customer support is critical to the success of a software company. When a customer has a question, they want it answered as swiftly as possible. A combination of world class customer support software and a knowledgeable and enthusiastic team underpins our ‘customer first’ strategy.”

Posted: 3rd August 2017

Posted in: Customer support, Customers, Sharp-aX